SUMMIT RETURN POLICY

TIME LIMIT FOR RETURNS

FULL REFUND CONDITIONS: REFUNDS MUST BE PRE-APPROVED BY Summit Church. Only new, unopened items sold and fulfilled by Summit Church will receive a refund within 30 days of delivery. Any products shipped to Summit Church without pre-approval will not be refunded.

FAULTY PRODUCT

*Please try playing all media in several different players before contacting us about potentially faulty product. Some MEDIA (DVD/CD) will not play in equipment that is not CURRENT technology.

We will replace any faulty product you may receive. Before returning the product to us, please contact us and provide the following information:

Your name as appears on the order.
Shipping address .
Your daytime phone number.
Order number.
Product details: please include information on the make, model and year of your CD/DVD player and symptoms of your faulty product.

SHIPPING CHARGES

We will pay return shipping costs if we request product to be returned as a result of our error (you received an incorrect or defective item, etc.)

ITEM CONDITION

Items returned to Summit Church that are damaged may or may not receive a partial refund. Your refund will be at the discretion of Summit Church.

WINDOW OF TIME FOR REFUND

ALL REFUNDS MUST BE PRE-APPROVED BY SUMMIT CHURCH STAFF. Please do NOT return ANY products without contacting Sound Wisdom Media. Products shipped to Summit Church without pre-approval will not be accepted for refund.

All financial information that was given to Summit Church Store for purchasing your order is unavailable to Summit Church Staff. In order for you to obtain a refund, you will first need to contact us with your credit card account information.

You can expect to receive your refund within four weeks of giving your package to the return shipper; however, in many cases you may receive a refund more quickly.

Time period stated includes the transit time for us to receive your return product (5-10 business days), the time it takes us to process your return once we receive it (3-5 business days), and the time it takes your bank to process our refund request (5-10 business days).